Wrong size sent; negative customer service; abusive language
I give them zero stars if I could. I ordered a size thirteen shoe. They sent me was marked European size 46. That conversion is between twelve and thirteen based on internet searches. There's no way that shoe is even a twelve. I literally cannot get my foot into it. It is about the same size as one of my wife's shoes and she wears a size eleven women's. When I contacted them , they have repeatedly attempted to make it my fault as if I ordered the wrong size. However , my order clearly shows that I ordered a size thirteen. There is no shoe size scale in the world where that shoe is a size thirteen. I have disputed the charge with American Express. The times that this kind of vendor scam has happened to me before and I've disputed the charges I've received a hundred percent refund, and I expect to get the same here. P.S. Today (2/23) I received a reply from my email thread with them which read, in its entirety "fuckyou". I am saving the email, of course, so I can substantiate their use of abusive language by customer service. P.S. Today (3/31) they posted that reply below, but there is no such email in my inbox or in spam.