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Cassie Sulehri

United States

1 Reviews
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1 review

StackSocial

I made a purchase from StackSocial and…

I made a purchase from StackSocial and item that I received was for my daughter, and it was not as expected when she looked at the outside of the box. So I immediately returned the unused item. The company delayed, did nothing and did not respond until I filed a claim with my credit card company. I did receive a response from their customer service couple days later with my request for a return label/ refund. Interestingly, after I filed with my card company (and they likely received notice from them), they contacted me with a return label which I used and immediately & returned. Stack social received item days ago and I only received half of refund . There is nowhere under their website under refunds that indicates anything about partial refund with them. This company is misleading and not transparent . I have filed claim with the BBB for a solution but also for their poor business ethics so others think 4 times before purchasing from this company .

2026-06-12