Prompt and efficient.
They realized my problem took care of it in a constructive manner and resolve my issues promptly.
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Written by the business, not verified by us.StackSocial (stacksocial.com) has a 4.9 out of 5 rating on OK.one, based on 198 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 80% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff for providing fast and effective solutions whenever technical problems arise during software installation and setup. Many consumers note that support representatives always respond promptly, communicate clearly, and handle every single inquiry with genuine professionalism. However, some customers also noted occasional issues with initial product activation or receiving incorrect license keys that required further assistance. A few reviewers experienced frustrating delays or felt that certain software versions lacked important updates and standard features. These buyers pointed out that resolving such complications could sometimes take longer than expected.
Auto-generated from all reviews of this business. For reference only.They realized my problem took care of it in a constructive manner and resolve my issues promptly.
I ordered and received Windows 11 Pro key. The response was fast. The key installed and after reboot Microsoft reported active. The next morning it showed inactive. I reported the issue to StackSocial support. Support response was quick and a new key issued. It installed and performed as expected. Great team work and professional responses. Thanks!
Purchased Office 2021 for Mac, after being informed it would open on an older machine running Ventura. It does not work. Receive continuous message from Microsoft that documents cannot be opened without a subscription. A complete waste of $42. Impossible to reach StackSocial.
I'll start by saying this was a very frustrating process, but once Patrick got involved and he figured out exactly where the process was failing me, he kicked a quick email back to me with instructions that took less than one minute to perform and the activation worked! He is awesome!! Mike Turner
This support team was very kind and understanding of my problem. I didn't feel intimidated explaining what I'd done. They gave clear, simple instructions on solving my problem, and they worked! The team was so professional without any judgement on user activity. Microsoft Support is excellent!
I received and installed MS Office but then found that every time I opened any app in the MS Office bundle it kept popping up a error dialong saying that the AutoUpdate was not available. This constant dialog popup was annoying. I contaed support and they were on it immediately. They told me what to do and it resolved the issue. No more popups. Anytime I purchase software, support is very important to me. In this case the support was excellent. I would not hesitate to purchase from them again.
Every transaction and followup communication I've had with StackSocial has been handled with professionalism, courtesy and accuracy. They are an absolute pleasure to work with.
Good and quick support from StackSocial team! My issue solved with high responsibility from Support team.
Excellent support. Initial response was fast, friendly, and very helpful. Follow up messages within expected times, and with their help I was able to solve the problem I had. Thank you!
I purchased Microsoft Office for Mac, but Microsoft ended support for it just two months later, leaving it available only in read-only mode. After contacting StackSocial (TechSpot), I was guided through several steps to try to restore the functionality. When those attempts didn't work, StackSocial provided me with a new license key for a newer version of Microsoft Office for Mac. I am very satisfied with their approach and would recommend them.
Excellent service! The response was very quick and the solution worked perfectly.
The customer service team responded quickly after I reported my issue and resolved the problem.
Somehow Microsoft wiped out my license that I had through StackSocial. It just disappeared and was saying it was unlicensed. Support helped with multiple attempts to resolve the problem and when nothing was fully successful they gave me a new license to make sure I had it back. Team was always polite and seemed genuinely working to solve the problem.
StackSocial is a great source for valuable software and lifetime deals at an affordable price. Their support team is very friendly and helpful. 100% RECOMMENDABLE
Great support team, solving issues.
Stack Social does everything right. Step by step instructions are very helpful. Thank you of all your help.
good responds, and it works well after followed the instructions given by Diana!
Somehow there was a slight mix up with which email I used for the payment so the purchase didn't come up properly. Sent an email to support & Elizabeth came back within the hour all promptly sorted. That's the kind of service & support you want/expect.
Their customer support is awesome!! They knowledgeable, friendly and dedicated.
198 reviews matching