Amazing support
Amazing support. Super positive experience
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Written by the business, not verified by us.StackSocial (stacksocial.com) has a 4.9 out of 5 rating on OK.one, based on 198 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 80% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff for providing fast and effective solutions whenever technical problems arise during software installation and setup. Many consumers note that support representatives always respond promptly, communicate clearly, and handle every single inquiry with genuine professionalism. However, some customers also noted occasional issues with initial product activation or receiving incorrect license keys that required further assistance. A few reviewers experienced frustrating delays or felt that certain software versions lacked important updates and standard features. These buyers pointed out that resolving such complications could sometimes take longer than expected.
Auto-generated from all reviews of this business. For reference only.Amazing support. Super positive experience
best team :) they help me to solve something in software in quickly responses
I've purchased several items from PCWorld/StackCommerce and have never been disappointed. There have been occasions when my MS Office installs have not activated properly, but their tech support is AWESOME!!! I've never had to wait longer than 24 hours for a response, and usually it's less than an hour. They've always come through with a fix and left me a happy customer. Highly recommend!
Never got my software. I
Hello Henry, Thank you for reviewing your experience with us. A member of our team will follow up via the email address used to make the order and help make this right. Thank you, The Customer Support Team
Stack Commerce support is outstanding! I strongly recommend purchases from them!
I have a brain injury and became concerned that I made a mistake because I didn’t see my order in my email. Sharon was so kind and understanding and reached out to me to assure me that my order was ok and on its way. She told me what email the order was sent to. I thought it was coming to a different email. Even tough this was not their error they took time to reassure me that all was well. Thank you for your kindness, Cindy
Trustpilot review for Stack Social: I had an unforgettable experience with the Stack Social support team. They were extremely helpful with my issue transferring a license from my old Mac to a new one and resolved it. I can only recommend them to everyone — their support is truly excellent.
When I was having difficulties with a software installation I reached to Stack. The support group got back quickly with very through, easy to follow directions. They followed up a second time just to make sure it worked. Thanks Stella- you were awesome!
Really happy with customer service. They responded very quickly to me concerns and resolved all issues promptly
It went so smoothly !! And there was a personal interest shown.
The Tech "Elizabeth" made it so easy to fix my issue! Thanks a bunch, I'm a Happy Camper now!
I was an idiot and did not read the full instructions on redeeming my license. This caused many issues. I reached out to stack social and they were extremely helpful. I was helped by Patrick and he had me up and running immediately and explained it may have been an issue with my OS. I think it was me but that was nice of him to say.
I was having some trouble installing Microsoft Office from the link I was given. I reached out to Customer Support and they helped me right away. After some back and forth, we were able to get everything working. I found the customer service to be prompt, kind, and helpful.
Excellent support team! Perfect instructions, with quick responses to my questions.
I was having a problem getting an app with additions installed. They walked me through the process step by step. Their great help, patience & understanding were appreciated. I never could have done it alone.
I was extremely pleased with the customer service provided. The email support helped me reach a resolution even though I kept getting errors.
I had difficulty loading MSFT Home & Office 2021. Reached out to the help desk and my problem was solved within 24 hours. Elizabeth was awesome. Not sure if she was real or AI but, regardless, problem was fixed quickly and effectively. Great job. Thx
Excellent team!!! Congratulations!
198 reviews matching