I was charged $179 for an annual auto…
I was charged $179 for an annual auto renewal subscription with GnBots without receiving any renewal reminder notice. The charge posted, I canceled the same day, and I did not use any of the renewed service period. Support confirmed the cancellation but refused any refund, citing their policy that once a renewal processes, refunds are not granted, even if canceled immediately and unused. PayPal declined the dispute because the billing agreement allowed recurring charges unless canceled before the renewal date. Important for anyone considering this service: the subscription renews automatically and their termination and refund policy is extremely strict. There is no grace period and no flexibility after renewal, even with zero usage. You must cancel well before the renewal date yourself. Like many auto-renew digital services, policy comes first and customer fairness comes second. Do not assume reasonableness or exceptions. Set your own reminders, monitor your billing agreements, and think carefully before subscribing. First and last time for me. I recommend others read the renewal terms closely or avoid altogether. Stay away!