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Events & Entertainment

GnBots

Claimed

101 reviews

4.0101 reviews
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About GnBots

Data updated
Website
www.gnbots.com
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Last 12 months
43 reviews
Replies to negative
92% (24/26)
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About this business

GnBots review rating is excellent at 4.7 out of 5 possible stars with over 500 reviews since they were established in 2012. GnBots is a legitimate company with over 1 million lifetime users and a library of 30+ games. Customer reviews mention fast support, great customer service and users seem to be generally pleased with their purchase.

Written by the business, not verified by us.

Is GnBots legit?

GnBots (www.gnbots.com) has a 4.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 23% of reviews are 1 star, a relatively high share; The business has replied to 92% of negative reviews; 43 of them were added in the last 12 months. Last updated 2026-08-12.

What people say

Endless struggle

I have been fighting with this program for 2 months. I've done everything recommended, done dozens of fresh installs, watched dozens of instructional videos. It always has one bug or another. It's not the Hyper V or my AV or anything like that. I've worked through all that several times. It's not my hardware. I bought a new computer JUST for this purpose. I monitor my resources, that's not the problem. Even worse, there is no option to leave the bot and emulator running continuously. That is absolutely necessary for MY game. As of my most recent attempt, GNBOT couldn't even recognize the emulator instances that it created itself. Absolute garbage. I have to assume the positive ratings themselves are produced by a bot farm.

Reply from GnBots2026-05-21

Hey Craig, I'm sorry to hear you are having issues getting the bot to run properly. Please join me in live chat and I will be more than happy to help. With tens of thousands of users running the bot at this very moment, I am confident I can get you going as well. The bot and emulator do run continuously until turned off, but remember that it plays as a human. (So it logs in out as it performs actions throughout the day) Staying logged into the game 24/7 without closing would be unrealistic by a real player and get you banned. These are anti-ban features that are included with your subscription and is why we are the most popular bot on the market - because its safe. Thanks and I look forward to helping you more in live chat.

I was charged $179 for an annual auto…

I was charged $179 for an annual auto renewal subscription with GnBots without receiving any renewal reminder notice. The charge posted, I canceled the same day, and I did not use any of the renewed service period. Support confirmed the cancellation but refused any refund, citing their policy that once a renewal processes, refunds are not granted, even if canceled immediately and unused. PayPal declined the dispute because the billing agreement allowed recurring charges unless canceled before the renewal date. Important for anyone considering this service: the subscription renews automatically and their termination and refund policy is extremely strict. There is no grace period and no flexibility after renewal, even with zero usage. You must cancel well before the renewal date yourself. Like many auto-renew digital services, policy comes first and customer fairness comes second. Do not assume reasonableness or exceptions. Set your own reminders, monitor your billing agreements, and think carefully before subscribing. First and last time for me. I recommend others read the renewal terms closely or avoid altogether. Stay away!

Reply from GnBots2026-02-11

Hey there, The subscription is cancelled automatically and instantly after clicking the easy "Cancel Subscription" button found in "My Account". You can also remove your credit card from the Payments Tab, or simply email us to cancel it for you. Any of these ways are accepted and upon cancelling, you will not be charged again. Unfortunately, you did none of these prior to renewal and thus were charged accurately based on the billing agreement you chose. An email was sent out 10 days prior to your renewal stating that you would need to cancel if you did not wish to be charged. You can also view My Account > Subscription where it states the renewal period, billing terms and your payment methods. Our Terms of Service are clear and we are very upfront and honest about our policies. If you wish to cancel your subscription, you must do so prior to renewal as we do not issue refunds once the charge has been completed. Thanks

There has to be better out there

Incredibly difficult to set up and when you do finally get it working it's unreliable. Ask for help and all you get is tech speak. If I was that computer literate I'd write my own program to do the job. Paid for a year subscription, cancelled the renewal as I won't be playing the game much more and the bot stopped working. This thing needs to be a lot more user friendly and a lot less costly

Reply from GnBots2026-02-11

Hey Nicholas, Sorry to hear you are having difficulties getting it setup. Please create a support ticket and I will be more than happy to assist you. Thanks and looking forward to hearing back.

Terrible will take you’re money not…

Terrible will take you’re money does not work have tons of video evidence bot does not work zooms out shakes screen will not invest in anything only opens and closes .I’ve looked into legal action for fraudulent products with a cracked digital license key

Reply from GnBots2026-02-06

Hey Cole, Please review your message sent to us below on Friday at 9:56PM. Cole Wilkinson: "Hi nothing wrong with you’re product I’m just not smart enough to understand how to use I thought I was when I used the trial but unfortunately I am not." As stated in our reply, we will be more than happy to help you figure out what setting you have incorrect. With tens of thousands of users currently running the bot at this very moment without issue - I am confident I can get it working for you too. As clearly stated in the TOS you agreed and your confirmation that you had tested the free trial and were satisfied with the results, there are no refunds. Thanks and I look forward to assisting you.

No updates - Barely functional anymore

I bought 1 year access around 4-5 months ago, as it seemed functional. But i quickly realized that the functions were basic things only.. And by time, as the game of course progress and adds new things, the bot is quite useless. Contacted support a few months ago, they asked me to send video and pictures of the new updates (Which i did spent time on doing, to help them improve).. Still NO updates, NO communication. - I WILL UPDATE THIS IF THINGS CHANGE. -

Customers not appreciated or valued

BEWARE! Customers are not appreciated or valued. I was a long time customer with this company, and had issues with the BOT not working, especially farming, when I brought it to their attention, and asked for a credit, they canceled my service. I never asked them to cancel the service, I sent GNbots a ticket letting them know why I stopped the payment on the renewal payment (problems with the service not working), and it was less than 24 hours of them trying to process the payment that they DELETED not disabled access, I had asked them about fixing the problems, which it seemed like they were addressing, but then they canceled my account anyhow out of what appeared to be retaliation. GNbots service has went downhill a lot, they make very little effort to make sure things are working, GNbots does not care how many instances you have setup or the amount of data you have spent endless hours setting up, no grace period, they are ruthless and insensitive to their customers and the absolute worst at customer service that I have ever seen.

Reply from GnBots2026-01-25

Hey Bruce, As you know, you stopped the payments and thus your subscription expired and server cancelled. Had you kept your payment active, your subscription would not have been cancelled. Thanks

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