Full help and Fast
I love how fast he help me and with full energy
About GnBots
Data updated- Website
- www.gnbots.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 43 reviews
- Replies to negative
- 92% (24/26)
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About this business
GnBots review rating is excellent at 4.7 out of 5 possible stars with over 500 reviews since they were established in 2012. GnBots is a legitimate company with over 1 million lifetime users and a library of 30+ games. Customer reviews mention fast support, great customer service and users seem to be generally pleased with their purchase.
Written by the business, not verified by us.Is GnBots legit?
GnBots (www.gnbots.com) has a 4.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 23% of reviews are 1 star, a relatively high share; The business has replied to 92% of negative reviews; 43 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
Renewal
Beware of the renewal that is within their agreements that is quickly glanced over, they do not send you a notice before said renewal and they will not refund it either, despite the product not being used or activated. Edit: they will put some non sense reply about how I could have cancelled but will completely skip over how the auto renewal doesn’t send out a notice beforehand, and put the auto renewal set to renew… automatically, and state “you agree” in their policy. Edit: They state that an email was sent out, 10 days prior, please provide valid proof of said email. Failure to do so will show that this company blatantly is lying. Stay far away.
Reply from GnBots2025-08-25
Hey there, The subscription is cancelled automatically and instantly after clicking the easy "Cancel Subscription" button found in "My Account". You can also remove your credit card from the Payments Tab, or simply email us to cancel it for you. Any of these ways are accepted and upon cancelling, you will not be charged again. Unfortunately, you did none of these prior to renewal and thus were charged accurately based on the billing agreement you chose. An email was sent out 10 days prior to your renewal stating that you would need to cancel if you did not wish to be charged. You can also view My Account > Subscription where it states the renewal period, billing terms and your payment methods. Our Terms of Service are clear and we are very upfront and honest about our policies. If you wish to cancel your subscription, you must do so prior to renewal as we do not issue refunds once the charge has been completed. Thanks
getting started
Had a hard time trying to figure everything out, but with the help of SamSun and Bonnie I made it throw the process. Now onto Nero!
Attention to your problems
Today I read to ask some questions to better understand how everything works here. Nero gave me all the attention, explained to me very well, and now I know everything I need to know. Thanks, Nero.
5/5 Very helpful
Bot Issues.
Nero looks after all the issues I was having. Nero was excellent in his knowledge of directing me to fixing all issues. His computer knowledge was outstanding and he was very patient and professional. He made my experience very easy to understand and helpful. He gets a 5 star because of his professional skills and knowledge.
amazing as usual
amazing as usual, always get the required assistance, quick and easy . Strongly recommand
Excellent support
Nero was very experienced and really appreciated his support
helpful and supportive
very helpful and supportive
I am very satisfied
I am very satisfied. All my questions were answered quickly and without complications. The conversation started within a few minutes, and after that, responses only took a few seconds. The answers were also polite yet solution-oriented, which prevented any unnecessary delays. My request for a layout example was immediately met with explanatory images instead of a lengthy written explanation.
its ok i guess if you want to waste…
its ok i guess if you want to waste money. its expensive especially only being able to install it on one device. It has extremely limited functionality. 1 million users the claim is YET the cost is so high. I have lost £35 on this as it feels like losing money. It is absolutely nothing to do with setting up correctly. I have been an IT Tech since 1997 Sorry to hear you are having problems setting up the software. Please join me in live chat and I will personally show you exactly what you have setup incorrectly. << This is the exact nonsense response I expected.. I know what I am doing and it was nothing to do with not setting up properly. It is expensive rubbish.
Reply from GnBots2025-07-24
Sorry to hear you are having problems setting up the software. Please join me in live chat and I will personally show you exactly what you have setup incorrectly. The $15 per month we charge for a yearly license key ($0.48 per day) is justified as we are the largest mobile game bot on the planet with 24/7 support and daily updates. This is why we continue to grow year after year for the past decade we have been in business. With tens of thousands of users running the software at this very moment - I am confident I can get it working for you as well. I look forward to showing you in live chat. Thanks
Very quick
Very quick, my first contact and help solved in 2 minutes 100%.
I wouldn't recommend it
I wouldn't recommend it. It's pretty difficult to actually consistently get working, and it's not very intelligent. Didn't really work with the app very well. And good luck trying to end your subscription. As I ended mine and they still charged me. Fortunately I did it through Paypal. Who just cut them off. Would not recommend.
Reply from GnBots2025-07-13
Hey Alex, As we explained in your support ticket, you do not have the software setup according to the guides. We are still more than happy to assist you if you'd like further support with the setup. You can end your subscription at any time with 1 click on the "Cancel Subscription" under My Account. With over 9 years with PayPal and tens of thousands of active subscriptions, I can assure you - we have not been "cut off". Had you simply cancelled prior to renewal, you would not have been charged. I have confirmed your subscription is cancelled and you won't be charged again. Thanks and I look forward to assisting you further in the support center should you wish to continue.
dont buy this
dont buy this, its shit, useless, and site is totally scan, i paid one month (was thinking paid lifetime), btw paid one month, after configuration everything ofcourse no works, also, open ticket and talked in discord, support is slow (ofcourse its monthly paid), and nothing works, so, i have 4 days paid, and no one day used because bot no works, first request install game from puzzle, i do it, after verification request android 9, i dot it, everything was request i do, but bot no works, so, its totally scam, also, no refund, so take care guys this site is totally scam and you lose your money for sure.
Reply from GnBots2025-06-25
Sorry to hear you are having issues, but I am more than happy to help. As we explained in your ticket, you do not have it setup correctly. Please follow the guides that were sent and let us know if you performed the troubleshooting steps that were recommended. With tens of thousands of users successfully using the software at this very moment, I can assure you it works when setup correctly. I look forward to hearing back from you in your support ticket.
Scammers wont let me remove credit card from file
I play age of origins and used this bot until all my accounts got banned time and time again. So i stopped using it. I tired to cancel my subscription but they make it very hard! It says in their cancellation policy to cancel your subscription remove your card from your account. I tried to remove my card from my account and it says its connected to a subscription so it can't be removed. I saw it was an expired card that was in the system so figured it would get declined, it didnt and still went through. Why make it so hard to cancel? Seems like a scam
Reply from GnBots2025-05-28
Hey there, As you were shown in your support ticket with timestamp logs, you successfully removed your credit card AFTER your subscription had already renewed. You were then able to cancel your subscription immediately after renewal when you admitted that you "forgot" it was a subscription and the payment had already been processed. As per our clear Terms of Service, you must cancel your subscription prior to renewal by simply clicking the "Cancel" button in My Account. After 9 years in business, over 1 million subscriptions and thousands of signups and cancellations monthly - I can assure you, we are not a "scam". You simply did not cancel prior to renewal and were charged accurately based on the billing agreement you chose. Thanks for your understanding.
Exceptional customer service!
Exceptional customer service!! Nero knocked this out of the park! Was having problems installing the game application onto the emulator. Customer response from GNbots was incredibly fast to respond and the problem was resolved in no time. The product is great but the customer support makes it 5 stars!!! Thank you all for your support as always, great job!
Update
I had an issue with keeping the bot running after the newest update. It did take some time, but it was fixed with the help from Nero
I've been using GNBots for several…
I've been using GNBots for several years now, and I can confidently say that it has been an exceptional experience. Whenever I've needed assistance or requested improvements, their support team has been incredibly responsive and helpful. What sets GNBots apart is not just the tool itself, which is intuitive and highly efficient, but the outstanding customer support behind it. No matter the issue or request, they've always addressed it quickly and effectively, ensuring I never encounter any roadblocks in my workflow. The true value of any tool lies in the team and support that backs it up, and GNBots excels in this area. Their team consistently goes above and beyond to ensure that users like myself get the best possible experience. Whether it’s troubleshooting, adding new features, or providing guidance on how to maximize the tool's capabilities, their support has been top-notch every single time. I genuinely appreciate the level of commitment and professionalism they bring to the table, which makes GNBots a reliable tool I continue to use and recommend.
What didn't go wrong
What didn't go wrong? When it works it's great but when it doesn't it fails spectacularly. I CURRENTLY HAVE ACCESS TO 2 SUBSCRIPTIONS AND NEITHER ONE WILL FUNCTION AS IT SHOULD. The first subscription was lifetime for pc and I haven't been able to use it for 2 years now. I friend volunteered to buy and let me run the mobile version and now it won't open an emulator or the gnbots app. This is unacceptable and an absolute scam. 6 days and its useless i won't recommend to anyone unless This is fixed real quick
Reply from GnBots2025-05-13
Hey Kenneth, Sorry to hear you are having issues with your license key, but I am more than happy to help. I just checked your lifetime license key and it says it is active. Please check that your firewall is not blocking the connection and that it is not currently bound to a different PC you may have used in the past. As far as your server, I will be happy to help you with that also - just create a support ticket or join us in the 24/7 Discord support channel. I look forward to assisting you there!
Everyone in discord support was phenomenal
Everyone in discord support was exceptional. Knowledgeable, patient, and seemed like they really cared. 10/10
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