After running the bot for a year
Have the bot running for about a year and not a single time that i encountered issues and support didn't fix! these fellas are awesome. thank you all!
GnBots review rating is excellent at 4.7 out of 5 possible stars with over 500 reviews since they were established in 2012. GnBots is a legitimate company with over 1 million lifetime users and a library of 30+ games. Customer reviews mention fast support, great customer service and users seem to be generally pleased with their purchase.
Written by the business, not verified by us.GnBots (www.gnbots.com) has a 4.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 23% of reviews are 1 star, a relatively high share; The business has replied to 92% of negative reviews; 43 of them were added in the last 12 months. Last updated 2026-08-12.
Have the bot running for about a year and not a single time that i encountered issues and support didn't fix! these fellas are awesome. thank you all!
Does not give refunds - will make up fake "evidence" for chargeback requests, even if you cancel 5 min after the email notification that you have been billed. Cancelation procedure makes you go through like 5 pages and then wait on them. Bot has plenty of down time during subscription period. Had to change emulators multiple times. Had to wait days for updates from GNBots. Many weeks of being unable to use their service due to slow fixes. Speaking with their customer support and mentioning multiple times not continuing with services but never was a subscription mentioned. Horrible experience with this company. Billing person is incredibly unprofessional to deal with.
Hey there, The subscription is cancelled automatically and instantly after clicking the easy "Cancel Subscription" button found in "My Account". You can also remove your credit card from the Payments Tab, or simply email us to cancel it for you. Any of these ways are accepted and upon cancelling, you will not be charged again. Unfortunately, you did none of these prior to renewal and thus were charged accurately based on the billing agreement you chose. This is why your bank decided your chargeback case in our favor. An email was also sent out 10 days prior to your renewal stating that you would need to cancel if you did not wish to be charged. You can also view My Account > Subscription where it states the renewal period, billing terms and your payment methods. Our Terms of Service are clear and we are very upfront and honest about our policies. If you wish to cancel your subscription, you must do so prior to renewal as we do not issue refunds once the charge has been completed. Thanks
The bot is very useful and over time it is worth the investment, I use it on 5 accounts but I will soon reach 99 and it definitely saves time. The employees are very open to help and you get answers in MINUTES not hours or days. Don't worry about purchasing the bot even if you have 0 experience. And yes I'm a real human no one paid me to give this review (I play kingshot btw)
VERY HELPFUL I spent soooo long asking questions and for what to do for various things in order to get my bot set up right for what i need and NERO was super helpful and took his time to walk me through the process. Many thanks to you !!
Amazing job! Bot is smart and i must to admit that bot's behavior is similar to real person!
Friendly, Kind, and Caring customer service. I know technology does not always agree with us, but these guys are willing to go above and beyond to help make it right! Really happy I chose this service!
Nero has been a great help for me as a complete novice to bot gaming. Patient and willing to allocate time to explain while walking me through steps where needed.
the tech was awsome. we worked through bot not loading for 24 hours. in end he was able to spot the timing on the pc was off after a motherboard swap wich made the bot not cooperate and load properly. he showed awsome resilence and determination on getting the problem resolved. thank you!
GnBots saved me thousands of hours from farming all 8 of my accounts Their support center is top notch.. After almost 18 months i'm using it I've run into some problems Nero responded imidiately and fixed everything He was very polite and willing to help One of the problems kept coming up and he finally setup everything from scratch for me even though this took hours during two days .After he fixed everything the bot is working faster than ever I totaly recommend it and i would also recommend buying their bot setup option
to be honest i wasn't believing in given another bot a try but, i was wrong, setup and help i received by the team was amazing. LastZ my new favorite game, works perfectly smooth. love it.
Nero helped me and he took all the time needed to help and make sure that my problem was fixed properly. he was very professional and patient.
They allegedly have a pro sale promotion for $15 per month but in the billing page the cost for a month is $49. Sent them an email….still waiting for an answer… Screenshots substantiating my claim are available.
Hey Angelos, As clearly shown on the billing page, the $15 per month is when paid yearly - which calculates to a total of $179. The pricing plans are as shown below: Monthly: $49 Yearly: $179 ($15 x 12 months) Lifetime: $249 Hope that clears things up.
Super fast to respond. Courteous. Made me feel like. If I needed help with this later, there would be somebody there Ready to help me
I gave it a try before but wasn't so sure and never continued using it and I was looking for a bit again so figure to try it one more time but After reading other bad reviewed I was hesitating to give it a try , but since it's for free I did and I am glad I did , it's amazing , and support helped me step by step even tho I am a free user , I am definitely buying it soon but will give it few weeks on basic plan to make sure it will last as good as it is now . But so far I am happy with both the support and the program
Apart from the application being very good and helpful for my gaming experience , the technical support has been great also - whenever I run into a problem somebody is always there to help with a lot of patience.
The person, Nero, was super helpful and knew what the issue was just by my poor description and the info they provided fixed it within 10 minutes.
First of all, i was so hesitating to give it a try since most of bots were either hacks or scams, but since the basic plan required literally no information or even registerwtion i figured i should give it a try, and oh my, it was amazing , has some issues at first but the support is amazing and helped me step by step literwlly until i got it all working, thank you so much and i think i wll be using it for quiet sometime since its working like a charm, support is vrry experienced and friendly and also this is much much more cheaper than what i had to spend in game to get less amout of resources and other stuff. Thank you!
Wrote a negative review about a year ago about its poor customer service response time. The response has improved. So this review is based on actual usage of the bot. It’s f%#£ing terrible. Main purpose of the bot is to provide protection of your account and rss it gathers, as well as provide worry/stress free play. It does neither. I put on a 3 day truce agreement at the beginning of SvS, only to lose the protection, 8 hours later. I lost over $1,700.00 of rss. I wrote to the CS team on Discord. They stated that it’s a well known problem of bot not knowing there’s a truce agreement on and it goes ahead and replaces the truce agreement anyways. Yet, it failed to replace the 8 hour truce agreement with another truce agreement. In addition, it doesn’t really gather. You literally have to invest an exorbitant amount of time fixing and correcting each account. Why am I paying for a bot that cannot even do basic functions??
Hey Mava, Sorry to hear about your experience and the bot not replacing your truce agreement. That is an advanced function that we do our best to keep working despite the game constantly changing things. The gathering should work great and is one of our most used features. I would love to take a look at your setup. Please join me in live chat and I will personally assist you further. Thanks again for your business over the last couple of years. We really appreciate it and hope to improve your experience.
Using the bot service was mostly okay. Lots of actions that didn't work or things that stopped working in my 2 years. Lots of time spent on chat with support agents that never took time to understand the issue that was happening. Expressed that I was not interested in continuing to pay for their service. No one mentioned cancellation procedures. After my first year I was not autobilled. End of the second year, after stating I was not wanting to continue. I was auto billed. After being billed I had to search for where to cancel this service. 2 full pages trying to dissuade cancelling. A form. And once completed, you then have to wait on someone to answer a ticket. Cancelling should not be this difficult. Would not suggest this service. Reliant on third party emulator apps that frequently break for your game and cause you to swap emulators quite often. Lots of actions won't work, or don't work as intended. Overall not suggested.
Hey Shayde, Sorry to hear about your experience. As I stated in your support ticket, you did not cancel your subscription prior to renewal nor could you provide a receipt of cancellation, or proof that you cancelled previously, or any other chat records to back up your claims. The cancellation process is quick and easy. It takes less than 30 seconds and is instant upon hitting the cancellation button. The "ticket" reply you received was us reaching out to ask if there was anything we could do to help as we always do. Upon clicking the "cancel" button found on the My Account page, your subscription is instantly and automatically cancelled at which time you will not be billed again going forward. Because you did not cancel prior to renewal, you were automatically billed yearly based on the subscription agreement you chose. I have verified that you have now cancelled your subscription, so you won't be charged again. Thank you for your support for the last 2 years and should you need any assistance, we will be more than happy to help you in chat.
I like the option of multiple bots in GNbots and the free use option to check it out. With my second bot I encountered a problem. Nero of support needed some time to understand my issue, but that is more because I am not a native speaker. Nero found the problem and the solution was perfect. Patient and fast, clear instructions, and a good solution. Many thanks! Top notch!
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