BAD SERVICE
⸻ My experience with this telco’s customer service was appalling. The staff appeared completely unsure about their own products and services, and instead of resolving the issue, I was repeatedly passed from one department to another. No one took ownership. No one provided clear answers. In the end, the only “solution” offered was to submit an appeal and wait. Wait for what? There was no explanation, no timeline, and certainly no reassurance. It felt like a convenient way to brush the issue aside rather than deal with it properly. For a telecommunications company, where communication and efficiency are fundamental, this level of incompetence and lack of accountability is unacceptable. Customers should not have to chase answers or navigate internal confusion just to get basic support. I would strongly advise others to reconsider before signing up. If you value clear communication and responsible service, you may want to look elsewhere. ⸻ I