They get 10 stars for making it right!
**Update** I change my review from one star to 5. I paid a lot of money for eyeglasses that included photochromic lenses (tints/darkens in sunlight) After I received my glasses, I tried them in the sunlight for a significant time and it did not darken. This made me very angry especially since I purchased two of the same and could see the difference between the well made glasses and the garbage. I contacted Customer Service and we had a difference of opinion as to the quality. They did make a great effort to make it right! They sent me a new pair of glasses at no additional cost to me to replace the bad product. The replacement glasses were received at exceptional quality. They have 10 stars from me for making it right. Very few companies nowadays don’t stand behind their products. Jollynova does stand behind their products.