Amazing Agency for First Time Travelers to Japan
From the start, UME Travel made the whole experience as easy as possible for us. Our agent, Carrie Tang, worked with us over email for several weeks as we wanted a more tailored experience in Japan. We wanted to visit 3 cities, experience some guided tours, stay in decent hotels and minimize cost where possible. Carrie crafted an amazing itinerary at a reasonable price. Then came the actual experience - and it was as easy as one could hope for - we were greeted by our driver at the airport, taken to our first hotel - all accommodations were booked and taken care of - we just simply showed up at the appointed time and didn't have any confusion about what to do next. My husband and I don't speak or understand Japanese aside from the very basics, so having a lot of the more nuanced items taken care of (like the Shinkansen tickets, hotels, tours) made us spend all our energy focusing on enjoying the trip and none of it worrying about what to do next. This was our first time using UME Travel, so we weren't really sure what to expect, but after this we most assuredly will use them again. Thank you so much to Carrie and team for all the work you've done, we had a trip we won't soon forget thanks to you.