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Ken Bassham

United States

1 Reviews
4 Reads
1 Useful

1 review

DICK'S Sporting Goods

I purchased a treadmill 11 months ago…

I purchased a treadmill 11 months ago and it has stopped working. The brand was Horizon and the model 7.0 AT. I have tried Horizon support and Johnson Tech (Parent Company) for weeks without any return contact. I contacted "D!cks Sporting Goods" thinking they might stand behind the brands they sell and was told it isn't private label so they can't help and they don't even have a support number for Horizon. The last treadmill I purchased directly from Horizon lasted for five years so I'm curious if "D!cks Sporting Goods" purchases cheaper versions.

2026-02-16Helpful 1