The worst customer service I’ve ever…
The worst customer service I’ve ever experienced — went back and forth for over a week with no resolution or accommodation from them. I bought 4 items total using a BOGO code and I wanted to return 2 items (one paid, one free). It wasn’t letting me do that myself so I contacted customer service for help. Idk if they played dumb or were just actually slow but they did not understand what I was trying to do until at least 10 emails later. Then they wanted me to return my items to USPS myself without them sending me a shipping label and for me to send them the shipping info. Never had a company ever tell me this, sketchy af. After almost 2 weeks I’m just returning everything. The most frustrating company I’ve ever dealt with. It also says free returns EVERYWHERE, but they’re charging me $5 for shipping. I have so many cases from them but trust and believe I will never be repurchasing.