Abbie C - excellent Customer Support Rep Abbie C
My Customer Support Rep Abbie C was extremely responsive an provided excellent service. We explored possible causes with her follow ups coming back to me very early in the am, when I needed her help. Then, once I was able to discover the issues, she addressed my concern about lost MEPS. Beyond service and more on the production/operations side, I might offer constructively that the device number is nearly impossible to see and it can get scratched. If the device number could be embossed, a different color, or more distinct, people could add devices without support.