HIGHLY recommend AOJ
I saw a ring on the AOJ site that I loved, but wanted a few modifications, so I was encouraged to create a custom ring, and I’m so happy with the result! I was able to view and select my own diamond and discuss exactly what I wanted over the phone. Adi was very kind and helpful and gave great advice and suggestions. The CAD was sent to me and approved quickly. The only “hiccup” was a bit of a delay in creating my ring. There was a winter storm that shut down the facility for a week and this was right between the Christmas/New Years and Valentines rush. I’m not bothered at all by the delay, just would have appreciated better communication during the waiting period. However, the customer service was incredible. Every person I spoke with was very kind, helpful, and apologetic. Lindsey, Sara, and Taylor were all great to work with. But, most importantly, when I received my custom engagement ring (an upgrade for me), I was blown away! I cannot stop looking at my hand. The sparkle is out of this world. They really listened to my requests and what I was hoping for- what elements were most important to me. The craftsmanship is top notch. I even took my ring to a local jeweler to have it inspected and was told how lovely it is. I truly could not love it more!! I’m so in love with my ring and I would recommend AOJ to anyone without hesitation. If you’re like me and doing research, skeptical of purchasing jewelry online, wondering who to go with and trust for such a big and important purchase, I am telling, from my own experience, you won’t regret working with The Art of Jewels.