The watch was great but, the service…
Obviously the watch was great but the service was bad enough that I might think twice before ordering from there again. There was a 30 lead time on the watch I ordered so I wasn't expecting to hear anything for a while. Then, I got a message after about 2 weeks that it was on it's way to them, and they asked me when a good say was to have it delivered. I picked whatever the earliest day was, and then took the day off since it needed to be signed for. then a day before it would have been shipped for next day delivery I was told They wouldn't be able to ship it. I responded right away, then waited for them to respond that there was some hold up with the warranty card. Then I was asked if I wanted it the next day, or like 3 days later. I said the next day. The next thing I see is a cancelation of my order, with no explanation. I responded to the email asking what the issue was, and then waited for a while to get another email saying that they had to sell me a different watch from what they were going to on the original order so they had to cancel it and then redo the order. in any case I think I got the watch the next day or two. Honestly my issue was not with the delay, but the complete lack of communication about what the issue was, why there was a delay and when I would the the near $5,000 watch I just ordered. It really felt like a scam at the time. As for my Tudor Pelagos FXD is amazing though!