Fraud, scam!
Fraud! Scam! Avoid this leech! Their 10gbps plan is 100 times slower than my old StarHub 1gbps plan with 6 year-old routers! On top of that, internet service is always intermittent or non existent. I inputted my credit card details on my account but when they failed to debit due to their system fault, my service was deactivated and I had to pay $80 to restore service, TWICE! Customer service refused to investigate when I pointed out the problem, keep repeating that it is their right to bill me! Never called back when I asked for manager or raised technical issues. When I asked to cancel the service, I was coldly told that I can pay up for the rest of the contract period, and can bring down my router to their office to speed up the process. Damn bad!