recommend to AVOID buying from here
recommend to AVOID buying from here. This company has system in place making it extremely difficult to return damaged items. They do not refund reasonably for damage. Quality control does not exist, as defected product made it to shipment and to consumer in bit up box. They force small refund $50 for product worth much more. DO NOT BUY EXPENSIVE PRODUCTS even if they look good on picture. Return will be a major pain and a devastating loss to you if product may be defected. Phone system to speak live does not exist. ALL emails. DO NOT RECOMMEND dealing with this company. AVOID at all costs. ADDENDUM: they have responded to my review in a blank general statement. They were not "willing to work with customer (me) toward an appropriate solution. AGAIN general blank statement. Their team DID NOT offer reasonable solution to retain customer as 1) item they wanted to replace was NO LONGER available, so offering NEW one to be shipped to me as replacement is NOT practical. 2) they REFUSED to offer reasonable refund and practically limited refund to only $50, 1/6 of the original cost of product. AGAIN, AVOID this company at all costs, especially if buying expensive item. As in my case, they caused major headache, when it came to settling my issue, and cheated me out of my hard earned money, leaving me with defective product after all. AVOID. DO NOT RECOMMEND ADDENDUM 03/12/2026: DO NOT BELIEVE this statement like they care about you. Its AI generated. There is no heart behind this. AVOID buying expensive items. They did not refund me for defected product other then $50 spit in the face. DO NOT BE a VICTIM. SEE ALL PRIOR NEGATIVE REVIEWS. AGAIN, This statement is AI generated. THEY DO NOT CARE "Hi Gianni, We’re sorry to hear about your experience. We take product quality and damage claims seriously, and our team reviews each case in line with our published policies. The resolutions offered are based on the specific circumstances of the claim. We’re always willing to work with customers toward an appropriate solution and encourage you to contact our support team directly with your order details so we can review the matter further."