Making inevitable process as easy as possible
The security and audience guides are very welcoming, helpful and in variable cheerful. Information is clear both in the run up and at the event. They try very hard, given there is no seat booking, to not split up couples or more and to seat those with mobility issues in appropriate seating. Though personally sad I cannot book more than once for a series, I do understand and appreciate this is to be able to accommodate as many people as possible. Yes we have to queue but nothing of the getting into the studio detracts from enjoying the recording itself.