They made things right!
While I had a slightly rocky start to receiving my Rock Stepper, once the issue was made known to the customer service team, they handled the issue VERY quickly. I was kept informed every step of the way and they made sure that my item was shipped immediately. I received the Rock Stepper yesterday and really like it. As I read through the manual, it mentioned starting out by using it for only 5 minutes a day. I thought this was a joke.. only 5 minutes? I was wrong! This little machine gives you such a workout! My legs and bum were burning by the end 😅 I live in an area with constant snow until spring hits. So having this machine is amazing for days when I'm strapped inside or pressed for time and need a good lower body workout. 10/10 would recommend.