Don't close a deal with Cruises.com if there is any vague information and/or unfullied guarantees of discounts.
We just returned from a Norwegian cruise which was fine. It was a Cruises.com: 180-46163202. During the initial discussions with the sales agent I was given a 10% discount to close the deal. And told that once I filed for a veteran discount, which I did, a $250 refund would be made...that NEVER happened. During numerous discussions the agent said he would get the discount approved and get his back office involved if needed to get the discount approved, however it may be less than the original quote of $250. It NEVER happened. I asked about parking at the cruise terminal and the agent was vague but thought it was around $115. It was $171.