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Jessalynn Evenhouse

United States

1 Reviews
4 Reads
0 Useful

1 review

spacetouch.com

This review is in response to their customer service

This review is in response to their poor customer service. The device works & I love it. The customer service is awful. The charger is shorting out & I’ve asked for help with a replacement charger. I have filed several warranty claims & asked how to obtain a replacement base. The company claims to process claims in 1-2 business days. This is not true, they do not respond. It’s been many months of trying to get hold of someone. I’ve even tried calling the store I purchased it at & left messages. It’s been a very frustrating experience. I would love to continue to use my expensive device that’s currently collecting dust. The customer service at spacetouch has been a huge failure.

2026-05-12