THE VISION.THE STORY.We founded Space Touch because we saw a need for advanced skincare therapy technology that would replace ineffective office treatments and endless creams. We teamed up with leading scientists and engineers to create "The Future of Skincare."
Written by the business, not verified by us.spacetouch.com (spacetouch.com) has a 4.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 77% of reviews are 4 stars or higher and 12% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, User experience. Last updated 2026-08-29.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and friendly staff who provide exceptional support during purchases and device setup. People also love the effective skincare devices, noting they fit easily into daily routines and deliver noticeable improvements in skin appearance and overall wellness. However, some customers also noted issues with device quality and difficulties getting timely customer support responses when equipment malfunctioned. A few consumers mentioned receiving faulty chargers or lacking clear instructions, leading to frustrating delays in resolving their equipment problems. Despite these drawbacks, most individuals remain satisfied with the lifetime warranty coverage and replacement process.
Auto-generated from all reviews of this business. For reference only.I had excellent experience with this company and device. Through a friend who is a skin expert, I was introduced to spacetouch. I got the reviver set. It really changed my life. I can also testify of the great costumer service when one of the heads was malfunctioning. This is a life warranty device. HIGHLY RECOMMENDED!
This is an amazing product that has make a very noticeable different in my face and neck
I recently purchased the Solos Duo from SpaceTouch and I’m very happy with it. The machine is easy to use and the results have been great so far. I also want to mention their customer service they were very helpful, responsive, and made the whole experience easy. Highly recommend SpaceTouch
I bought my mom the Reviver Gold for an early birthday present and she loves it! She’s been using it for a month only and she’s able to see results already. She loves the color of it and how nice and sleek it feels. Her skin looks radiant
I’m glad I purchased the Warrenty program, however it has been less than a year and my Reviver will not recharge. I will need a replacement.
We purchased our Spacetouch Jupiter while on vacation in Waikiki. We honestly brought it home and forgot about it until 6 months ago. And do we ever regret not using it from day 1!!!! Both my husband and I use our Jupiter EVERY DAY!! I LOVE the customized skin routine that has been created just for me...my skin with my products! I've done 4 scans & my blemishes have improved immensely and I'm seeing an improvement in my dark spots. We LOVE our Jupiter and would highly recommend it!! If you don't have one, you need one!
Customer service was helpful. I wish there were more in-depth instructions on contraindications to using. I have a lot of precancerous cells that are currently being treated. My dr told me not to use the red light, but what about the blue, yellow and green?
Filed a warranty claim and received a brand new Jupiter with little to no work on my end. Great customer service and warranty program!
I bought multiple devices so far the customer service has been great.
I love my Jupiter. My battery went bad, contacting Spacetouch for my warranty claim was so easy. The return was simple and I received my new Jupiter within 2 weeks.
I bought the revival kit and opened it. All three heads were damaged and nothing worked. The box was damaged working on getting the warranty to replace the whole kit. Had to send multiple videos to prove have not heard back yet. Hopefully they will replace the system. This has been a huge disappointment. I have not had a chance yet to actually vet the product as it was not usable and very expensive. I bought this from Ariel who was great at selling the machine. We were running late to catch our plane and I did not open the box to look was coming home from Cabo
The product helps me relax and enjoy some quiet time. I have periferal neuropathy, worse in my legs and back, so I have been pleased with the way he feels and it seems to help along with exercise
Love the Reviver!!!! Seeing small results - looking forward to seeing what happens with continued use.
Love this new machine I’m adding to my skin car routine!
I'm using Vega as suggested, and after the 2nd time a friend, who didn't know about my Spacetouch commented on how good my skin was looking. So I broke down and shared my secret. However, the most astonishing thing was that I used it on my hips and lower back, as I have osteoarthritis and degenerative disc disease, and after one treatment I was able to set aside my walker and just use my cane. Amazing pain relief!
Was sold Reviver IR+RED, extremely expensive and high-pressure sales tactics. My husband and I have used the Reviver regularly but do not see results.
We have both the Cosmo and the Jupiter and use them on a regular basis. Both were purchased in 2018. Spacetouch offers lifetime warranties, and have replaced both items. Shannon is very responsive to work with. In addition to using the Cosmo as a beauty device, we have used it for bruising and pain.
2 days of used face has tightness and lines fading . Not yet using the ampules but great results already.
When I had issues with my Jupiter not working they kept in touch on replacing it. Were very helpful. Much appreciated they’re help.
I had to contact customer service and they were so helpful and quick to solve an issue.
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