Flex Pro is absolutely horrible
Flex Pro is absolutely horrible. My first shipment arrived on time, but every order after that has been sent with 2-day shipping—so the meals show up completely melted. They claim it’s fine “as long as it’s cold to the touch,” which is unacceptable. Food safety guidelines state perishable meals must be kept at or below 40°F, and these clearly are not when they arrive. Customer service is just as bad—rude, interruptive, and unhelpful. They even offer discounts only if you agree to write a 5-star review first, which is completely unethical. And RJ, the “account manager,” is the worst—dismissive, unhelpful, and unwilling to fix anything. Avoid this company.