Frustrating Experience – Unable to Withdraw Funds
I made a forex transfer to CAD and was shocked to find I couldn’t withdraw my own money. I spent over two weeks going back and forth with customer service, who repeatedly promised to resolve the issue but never did. Because I urgently needed the funds, I had to transfer everything back to the original currency and use another app to complete the transaction—losing money in the process. Very disappointing and not an experience I’d want anyone else to go through.