Terrible experience all around
Terrible experience and would never shop here again. I ordered a necklace with the name “CORA” and it clearly looks like “OORA”, so much so that their AI customer service agreed. Human customer service disagreed thus they will not fix the issue. I obviously cannot wear a necklace that looks ridiculous so it’s really unfortunate that my hard earned money will go to waste. I will never shop here again because their marketing is terrible (there are clear lines of separation between letters in their online images, but not in the necklace I received) and their customer service is even worse.