I have ordered several items from…
I have ordered several items from BaubleBar after a friend recommended them to me. I love their products and they have excellent customer service. I’ll continue to purchase from them. Great quality and selection.
BaubleBar (baublebar.com) has a 3.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 28% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-27.
Reviewers had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, kind, and quick to resolve various ordering issues. Many people also love the wide variety of cute accessories and jewelry options available, making it easy to find nice gifts. Some reviewers were not happy with product quality, noting that certain custom items showed discoloration or peeling after only a short time of wearing them. Others also mentioned unexpected shipping delays and unclear information regarding delivery times during the busy holiday season. Consumers felt that better communication could have prevented these frustrating delivery setbacks.
Auto-generated from all reviews of this business. For reference only.I have ordered several items from BaubleBar after a friend recommended them to me. I love their products and they have excellent customer service. I’ll continue to purchase from them. Great quality and selection.
Bauble bar is super responsive and solved my customer service issue quickly! They were polite and knowledgeable.
Ready to purchase and signed up for the new customer 10% off by providing my email and phone number, waited, waited, and waited. Finally emailed cs, and Tiffany told me I'd need to wait 24 hrs. I was used to getting the code almost immediately and was disappointed. I went ahead and ordered and after I had expressed my disappointment, Tiffany said she would refund my 10% - this was much appreciated. :)
As a first time customer I wasn’t sure what to expect when my order arrived with a piece missing. I sent an email and was shocked with an almost immediate reply and resolution to my issue. This level of service will keep me coming back! Big shout out to Andrea in Customer service for exceeding expectations! Oh and the jewelry I ordered is perfect for my upcoming vacation!!!
Excellent customer service! Kara, Amelia, and Tiffany are the best. They responded quickly, and easily solved my problem. I’ll be a return customer for sure. I’m also very pleased with the quality of the bead kits I ordered. My daughter and I are having so much fun with them.
I ordered a beaded bracelet and it was tied too tightly and the beads are smushed together. It looks terrible and lays crooked. Contacted customer service and they say it meets their standards so they won’t replace it. I would have to reorder it and pay for shipping again, which is unacceptable. I won’t be supporting this business again.
The customer service was fast and super helpful and friendly! Andrea was a doll!
Andrea was so swift and efficient in helping me with my inquiry. I placed another order right after she assisted me. Thank you !
I had an issue and worked with Kara to resolve it. She not only replied very quickly to my email, but she was kind as well, 2 excellent qualities for customer service.
Chani took care of my issue in the most prompt and helpful way possible! Thanks so much!
I recently had an issue with a piece breaking, and their customer service team could not have been more helpful. The process to make a claim was easy and the replacement is on its way. Well done!
Beautiful necklace + exceptional customer service! The quality exceeded my expectations, and the team was so kind and helpful. I couldn’t be happier with my purchase!
Great products,prices and communication. Recommend highly.
BaubleBar is very efficient and contacted me asap. Their communication was fast effective clear. I will order from them again again and again.
Great customer service! My custom necklace came damaged and the BaubleBar team was quick to send out a replacement. Thanks Tiffany!
Great customer service today; thanks, Baublebar!
I ordered and received the Charlotte Pearl Layered Bracelet. The bracelet has a nice look and weight to it however, the clasp bar is way too small, and the bracelet constantly falls off. I am going to lose this bracelet. I have several items from BaubleBar and I love them. Super disappointed in this bracelet. Don't order it if you want to keep it
I just got my custom bracelet and it’s beautiful! The colors are very eye catching. The bracelet compliments the others I wear. I highly recommend BaubleBar for unique and lovely jewelry.
If I could give zero stars, I would. Complete junk and listed as final sale in the small print.
Received empty and open package. Customer service did not care or did nothing. Horrible people. Be aware if you have a problem they do not care with you as a customer. Stay away. Better jewelry store all around with better service and better jewerly
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