BaubleBar (baublebar.com) has a 3.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 28% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-27.
What reviewers say
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Reviewers had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, kind, and quick to resolve various ordering issues. Many people also love the wide variety of cute accessories and jewelry options available, making it easy to find nice gifts.
Some reviewers were not happy with product quality, noting that certain custom items showed discoloration or peeling after only a short time of wearing them. Others also mentioned unexpected shipping delays and unclear information regarding delivery times during the busy holiday season. Consumers felt that better communication could have prevented these frustrating delivery setbacks.
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Buyer beware. Really disappointed with bauble bar. I ordered a gift last week and paid for expedited shipping so it would arrive in time for my friend’s 40th birthday — only to learn it won’t even ship until next month. Why offer expedited shipping if the item isn’t available to ship? The customer service experience made it worse — Tiffany showed no empathy and kept placing blame instead of acknowledging that the process was unclear. Such a letdown for what should’ve been a special gift.
I’m a repeat customer with BaubleBar; I love the accessories and wide variety of jewelry options! To date, I have been happy with all my purchases. However, I recently had issue with item purchased. Contacting support was seamless and response was helpful and QUICK! Brittney provided reply with options and tips as potential resolve. Very helpful…
I made my first purchase from BaubleBar and just received my necklaces, which are both just as described. I am very pleased with my purchase and would like to praise Kara for her outstanding customer service to my query through an online email. It was so impressive to receive a response so quickly. I highly recommend this company.