took a long time to refund
took a long time to refund, bought in january, returned a week after delivery because it wasn't straight forward to just return. it's now the middle of march and i still have no refund email support at first pushed for me not to return the item and instead offered me another product or to keep it and get a partial refund. said no. sent it back in january via royal mail. they sent me a rude email saying i wasn't being patient when i checked why i hadn't had a refund, 5 weeks after sending back i think i've been anything except impatient in my opinion. not worth your time - product was fine, but i found it for cheaper - i should have just accepted the partial refund and the chance to keep it and just sold it on ebay, I just never expected this hassle.