Excellent customer service
I ordered four straw hats. The were shipped from a local warehouse where someone decided to cram all four into one box. I contacted Coolibar about the problem. They immediately shipped replacements for all four at no charge. I am impressed. I've done business with Coolibar in the past and had great luck. Their products are well made and worth every penny. It is good to see that they stand behind their products and respond well to customers' needs.