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Bob

United Kingdom

1 Reviews
4 Reads
0 Useful

1 review

xCloud

XCloud is a great platform but..

UPDATE: After a lot of back and forth, XCloud has worked with me to identify and resolve issues which I am grateful for. Jack in particular has been most helpful. Thank you! -------------------------- XCloud is a great platform but... Sadly, what lets it down the most is Support. When you have a critical incident related to website security, you need a robust, fast pro-active response. What I had is a slow, lackadaisical response to multiple infections across websites on my server. Not impressed one little bit! They appeared to want me to prove what kind of issue it was instead of pro-actively jumping on the problem.

2026-03-10