For businessesSearchWrite a reviewCategoriesAbout
简体中文English

Anna

United Arab Emirates

1 Reviews
6 Reads
0 Useful

1 review

Lookfantastic

Giving 2 stars just to say thank you…

Giving 2 stars just to say thank you that everything I received was original. Now the bad part. 1. Before the delivery I received an email asking me to pay “taxes.” It looked very suspicious. Thankfully I saw it only after my parcel had already arrived. I have been living in the UAE for 4 years and this was the first time I received a message like that related to an order. It made me think that order information might be leaking somewhere. 2. The parcel was packed terribly. The box arrived opened and damaged, and several items inside were also opened. When I saw the condition of the package, I honestly thought the eye palette would be completely broken. I understand that packages can be damaged during delivery, but proper packing would make a huge difference. Other retailers like Sephora and Gold Apple pack their orders very securely, and their parcels usually arrive in perfect condition.

2026-03-15Verified