The customer service is GREAT!
The customer service is GREAT! Shaun was able to troubleshoot the problem immediately. I was probably overcharging my Dogtra 200C. I needed a battery replacement, I paid for it to be fixed. It worked for maybe a year afterwards, but started to fail again. I loved this product, but now I have an even better one! The Dogtra 200iQ is the next generation and I love it! I like how you have an actual on/off switch in the collar only. I also like the USB C charging feature. Thanks Dogtra!