Disgusting experience at Canberra…
Disgusting experience at Canberra branch. 3 person behind the glass counter with phone display and 1 man at the purple Simba round booth with a queue of 3 person. So, I approached the first person at the counter , a young tall Chinese man and asked if I need go to my current mobile first before I can switch and he said only if I still have a contract. So, I said no and asked if I need to join the queue for doing so and he nodded. After queuing for close to half an hour, I am told anyone of the 3 ppl at the counter could have done the switch for me and he asked to to go over!😱 I decided to walk away as Simba service people in Canberra is simply Not Interested in serving me😡 On my way out, I uttered to the first young man dat his service was terrible and he retorted back that I wanted to queue!!! Such a liar when he did not even offer any service when clearly he knew my intention was to switch from my current mobile line to Simba😡 Looking at past negative reviews, it's time the owner change his employees or train them however poor service attitude cannot be trained 😏 it's a hiring process to be reviewed.