No Customer Service At All
When I first signed up with PandaDoc, I spoke with a human and they were helpful. Now, if I run into trouble with the site, I don't get a response for at least 24 hours. I had to cancel a notarization because I needed help that I could NOT get. Terrible service that's too cheap to hire enough staff to help their customers and then nickel and dimes the customers to death. No thank you. I'm done with PandaDoc.