Terrible customer support
Terrible customer support. Website says funds are available 3 days after the ACH deposit has been requested. Customer support says 3-5 days. 1. Docs say you request Monday and the money is available Thursday. 2. I requested Friday and the money was deposited the next Friday 3. Docs say an "Available Date" will also be displayed which does not exist. No, the docs are not very clear. A small change in the docs could go a long way for frustrated customers. Unfortunately, customer support is arrogant and says everything is clear and "will keep the docs as is." Totally ridiculous experience to have customer support tell you everything is clear when I was clearly confused. Response: Arrogant customer support still leaning into their own "clear", "consistent" timeline. Stop embarrassing yourselves.