We purchased the Teamson 4 bowl…
We purchased the Teamson 4 bowl cascading solar powered fountain on March 26, 2025. We were very pleased with the quality of this item and easy set up. Fast forward to March 2026. When we attempted to set up the fountain, after storing it for a few months, we found that the pump would no longer work. Fortunately, it was still within the 1 year warranty period so we contacted Teamson customer service. They were truly great! Our email was responded to within 24 hours with the promise to ship a new pump to us asap. Unfortunately, we received an email shortly after explaining that the part was not in stock and they were could give no estimate as to when they would get more in stock. We responded by requesting a new fountain set up to which they immediately agreed! They sent an email saying they would contact us with the shipping and tracking info...but, it wasn't necessary because we received it 2 days later. Teamson customer service is extraordinary! Many thanks, Teamson!