I purchased the MotoPress Hotel Booking…
I purchased the MotoPress Hotel Booking plugin for my B&B with 5 rooms, expecting it to help manage bookings across platforms like Booking.com. The plugin does support iCalendar synchronization, but what is not clearly communicated is that this is not real-time synchronization. In practice, updates happen with delays (e.g. every 15 minutes), which creates a real risk of double bookings for multi-room properties. For a small accommodation business, this limitation is critical and makes the plugin difficult to use reliably in a real-world environment. This important aspect should be much clearer before purchase. In addition, when I raised my concerns and requested a refund, support was not helpful in finding a practical solution. Instead, the response focused mainly on why the refund would not be granted, rather than addressing the usability issue for my specific case. While the plugin may work for very simple setups, I would not recommend it for properties that require reliable, near real-time synchronization across multiple booking platforms. I believe more transparency about the limitations of iCalendar sync would help customers make a better-informed decision.