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Rich Person

United States

1 Reviews
4 Reads
1 Useful

1 review

VidMuse

I signed up for the Pro version- $396

I signed up for the Pro version- $396. The payment was processed and paid and I was given a receipt documenting the transaction. After creating 65% of a fairly complex video the app stopped. The reason given was my payment had not been received. This, despite clear evidence to the contrary. Two days later, and multiple emails and proof of payment from them, not a single peep from their support team. These guys are terrible. I’m giving it 24 hours then initiating a charge back. I can’t speak to the quality of the videos, but their customer service is non- existent. Stay away!!!

2026-03-25Helpful 1