Horrible ordering process
Horrible ordering process. Ordered a wheel mid-Feb. Told it would ship by early March. 6 weeks went by, no wheel, no updates (on Mar 22nd my order still showed early Mar ship date.) I send email to customer support asking for an update. I get an almost immediate response saying "Your product has shipped" and get a UPS tracking number. That was pure B.S. Going on 3rd day and UPS still doesn't have the shipment. They printed a label so they could tell me it shipped and it's really sitting in some queue waiting for someone to fulfill the order. Had same crap happen when I ordered a wheel base few months back. Great products, horrible customer service. There are plenty of great products out there so I think I'm done with MOZA going forward.
