This is probably one of the worst…
This is probably one of the worst services I have ever used. The website is basically unfunctional as I have not been able to reset my password to see my order and make sure it is going to the right place. I have tried reaching out through their support chat and have not been responded to in over 5 hours now at this point. I am really upset with the quality of service they are providing as I am unsure if my order is going to the right address, and not able to get in contact with anyone about this. Now if I had the option to go back in time when choosing this kind of service. I WOULD STAY AWAY FROM THIS COMPANY. Edit: After some communication from the Customer Support. I would like to say, that they are very respectful in their responses. But my initial option remains the same. After they contacted me. They mentioned that the colors I ordered were no longer available. Then after saying it was okay to proceed with color change. They came back after to say it was delivered. Even after the receiving party confirmed to me many times they did not receive the flowers. After calling them out, saying it was never delivered, they had the audacity to reply back saying that even though I purchased from their website, that the purchase was processed through a third party. Which is why I couldn’t have it delivered. I understand that the partner company does not guarantee delivery. But that fact they tried to say it was delivered when they knew it wasn’t, says enough for me.