The representative took my creidt card. I told him not to process until mid February after I returned from vacation.
The representative took my creidt card Mid January. I told him not to process it until I come back from my vacation Mid February. The rep processed it immediately in January. I tried calling and emailing when I got back in mid February to get my onboparding training with no repsonse. I tried several times. Most of the time, I could not reach anyone by phone. When someone answered, the person said she can't help me except letting the billing department know my concern. No phone contact available to billing. The response-my account exceeded the 7 day policy which I was on vacation. In addition, they began posting to social media and used my email address that they picked up from my former company and not what I gave him. Rooomvu is the worst compqany I ever dealt with and feel they are a scam company that takes your money.