Terrible customer service / technical support
We have been using Verizon Connect for 8+ years. They use to have exceptional customer support but since have changed ownership to Reveal and now we can get no technical support. Cases are logged and never responded to. You can not get a direct Verizon representative on the phone and the support number for Australia has representatives with no knowledge of the product. I seriously urge against using this platform. Good technical support is essential to these types of products.