I tried to cancel my prescription as it…
I tried to cancel my prescription as it is more expensive than advertised. When you email customer support, you get no response. I have sent several emails over the last few days and have not heard back. When you contact any type of Healthcare provider or company, you should receive a somewhat quick response. They allegedly send your prescription to Lilly direct. When you call Lilly, they have no record of you. I have sent numerous messages to cancel everything and close my account. When you call you speak to a robot named Alex who has a different voice every time. In addition depending on what reason you say you are calling for, you are either disconnected or placed on hold for a ridiculous length of time. I am doubting the legitimacy of this website. The advertising of lower prices is misleading and false. I will be contacting my bank to dispute charges, my employers benefits department that advertised this app, BenefitsHub that advertisedthis app, the Better Business Beurau and Medical Board. I have been a Healthcare Professional for over 30 years. It is appalling to see this happening in Healthcare. This company, if they are legitimate, is a disgrace. I do not advise using this company.