Great Customer Service
I've been using Any Video Converter for many years, primarily to download videos and convert them to MP3s. With the older version I had until I finally purchased a new PC, I had to actually download the video and then convert it to an MP3. With the latest version I have (Pro), I can actually download the video as an MP3 and skip a step. Plus, I was amazed at the number of additional features available, especially the trimming feature, which allows me to cut out previews to songs and long endings. The thing I really want to comment on, however, is their customer service. Every time I have contacted them for support, I have received a prompt, detailed reply that allowed me to continue on with my business. As someone who previously served in the customer service arena for 40 years, that's great customer service!