I am writing this to warn other…
I am writing this to warn other travelers. Billabook is refusing to provide a full refund for my booking (ID: 1332652) at Bedford Hotel Brussels, even though the hotel has officially waived all fees and authorized a 100% refund due to the war. Billabook is trying to illegally keep 30% of my money and has been ignoring my emails for over a week. This is unacceptable and unprofessional. I have already reported this to econsumer.gov.""WARNING: THEY HAVE DEACTIVATED THEIR EMAILS. All my emails to booking@ and support@ are bouncing. They are hiding from a legal refund for Booking 1332652. I have filed report 199716600 with econsumer.gov."CEO Amir Muallem and Billabook are ghosting customers. Refund for 1332652 is being stolen. Reported to authorities." Don’t book through this agency, if you asked them for refund they will block you, I asked for chargeback and I escalated this issue.