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Angel-marie Carrillo

United States

1 Reviews
7 Reads
0 Useful

1 review

Dunkin' Donuts

DEPLORABLE service! DESPICABLE management!

If I could give this zero stars I would. ESPECIALLY for service. I just had a TERRIBLE experience with your "manager" at a Manchester CT location, extremely unprofessional extremely rude refused to help made tons of sarcastic comments spoke to me like dirt when all I wanted to know was if my Uber Eats order went through. You should be ashamed of hiring such a poorly trained disrespectful and rude person and giving them a position representing your company and interacting with customers. I wouldn't speak to ANYONE the way she spoke to me and my wife let alone a customer and her absolute REFUSAL to even help us with our inquiry I can guarantee is against every policy in every customer service industry in existence. I will absolutely be telling every single person I know not to go to that store. To wrap it all up - my order was completely wrong. I got hash browns instead of a croissant and a bagel instead of a croissant as well. This is straight up the worst most incompetent experience I have ever had with any restaurant ever.

2026-04-24