Cancelled order not cancelled
Intended to order a set of SRP2 Accelerator and brake pedals, in addition to a CRP2 Load cell clutch pedal. They appeared to work independently. The vendor advised that was not the case and offered resolutions to include refund, exchange or item cancel. Elected to cancel the entire order, as it was not standalone. The vendor: " Thank you for your reply. We will assist you in canceling your order. Due to CRP2 Load Cell Clutch Pedal is not compatible with the SRP2 Pedals. As a result, we are unable to provide an optimal gaming experience. We sincerely apologize for any inconvenience this may cause. If you have any other questions, please contact us promptly. We look forward to hearing from you." Asked them to confirm cancellation, thanked them and mentioned being excited to receive a separate product produced by them from another Vendor. Yesterday at 6am, was charged $300 for a product that was confirmed to not be compatible, meet my needs or be desired. No contact after first e-mail follow up. Second sent prior to this post. If they fix this, awesome and will update. If not, assume doing business with them will not result in any customer service assistance.