Service not as promised. Not US based.
Service was not what was sold. I was told that I would I have a dedicated account manager and that I could call in anytime for US based support. Not the case, onboarding was great but that is where the service stopped. Chatbot or message center for support. You have to schedule an appointment to talk to someone and the lead times are weeks out. When you do talk to someone they are clearly not US based. Not worth the money.