Customer service/ refund
I have cancelled subscription, emailed them several times asking them not to take a payment. They took payment of £95 which I emailed them again asking them why they have took payment when I’ve asked them not to. They emailed me back to say they are looking into it. I rang my bank to ask for a refund. They sent me a refund to which IPVanish took it straight back out of my bank again. I would not recommend this company. Their customer service is extremely appalling. Not helpful at all. I’m out of pocket of £95 for a product I do not want or use